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Quality Control, Safety, Emergency Service & Follow Up
Quality control and follow-up is a crucial part of our business. We strongly believe focus in this area will help keep janitorial issues off your plate.
Listed below are some of the methods United utilizes to perform in a proactive rather than reactive fashion:
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Whenever you need us, we will be ready to respond quickly.
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- Weekly site inspections by an Account Manager.
- Nightly visitations and hands on support by the Night Managers.
- Color coded site map is provided showing non-routine weekly and monthly task schedules.
- Safety audits with a corrective action plan.
- Prompt, timely response to emergency service calls.
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No matter what your requirements are, we have the tools to meet them effectively!
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- United is available 24/7 for emergency calls within 30 minutes to one hour turnaround time.
- Cross-trained day porters and night workers are also on staff that will be available for any absenteeism coverage at your Property.
- Constant communication from the Account Manager to your organization via email, copies of all inspections, reporting back on closed out issues with an action plan to stop recurrences.
- Data tracking for each property.
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